Frequently Asked
Questions.
Everything you need to know about joining USave and making the most of your membership.
Membership
Joining USave and what to expect
There's no membership fee to join USave. You simply need to be a McKesson customer. Our goal is to help you maximize the rebates and benefits you're already entitled to — not add another expense to your plate.
No long-term contracts. We believe in earning your membership every day. You stay because USave delivers value — not because you're locked in.
Unlike most buying groups, USave members get three dedicated representatives working for them: your USave rep for day-to-day support, an IPC rep for national buying power and programs, and a McKesson rep for wholesaler-specific needs. That's three layers of support you can actually reach.
USave serves 150+ independent pharmacies across 10 states in the Upper Midwest: Nebraska, Iowa, Kansas, Wisconsin, Minnesota, Missouri, South Dakota, North Dakota, Colorado, and Wyoming. We know this region and the unique challenges rural and community pharmacies face.
Compliance & Rebates
Understanding your numbers and maximizing your returns
Why Your GCR Matters
Bill Snodgrass breaks down why your Generic Compliance Ratio is the single most important metric for maximizing rebates.
Quarterly Reminders: USave sends reminders to check your GCR so you never miss a rebate.
GPR (Generic Purchase Ratio) is the percentage of your purchases that are generic drugs. BPR (Brand Purchase Ratio) is the percentage that are brand-name drugs. GCR (Generic Compliance Ratio) measures how well you're purchasing from preferred generic sources — and this is the metric that directly impacts your rebates. Higher GCR = higher rebates.
USave processes rebates significantly faster than the industry average — typically 45 days or less compared to 90+ days at many other GPOs. Better cash flow means more flexibility to invest in your pharmacy.
Every USave member gets access to the MyUSave Dashboard — your command center for real-time rebate tracking, compliance reports (GPR, BPR, GCR), payout history, and team access. Full visibility into your account, anytime.
Services & Support
What USave offers beyond buying power
Yes. 340B is complex, and we help simplify it. USave provides eligibility assessments, enrollment guidance, contract pharmacy support, and ongoing compliance monitoring. Members typically see 25-50% savings on covered drugs when properly enrolled.
GLP-1 medications are a major challenge for independents right now. USave works with members on pricing strategies, compliance considerations, and total store optimization to help you navigate this category without getting crushed on margins.
That's what our 24/7 Wholesaler Intermediary service is for. USave acts as your direct line to McKesson — helping you resolve backorders, handle emergency inventory needs, and navigate delivery issues any time of day. A real person advocating on your behalf, not a call center.
Grace is USave's AI assistant — available right here on the website. She knows USave inside and out and can answer questions about membership, services, rebates, and more. Just click the microphone and ask. If you prefer a human, our team is always a call away.
Ask Grace.
Your USave Pharmacy Assistant
Didn't find your answer? Grace knows USave inside and out — just ask.
Prefer to talk to a human? Contact our team
Ready to join 150+ pharmacies
winning together?
Better margins. Faster rebates. A team that knows your name. Let's talk about what USave can do for your pharmacy.