Frequently Asked
Questions.

IPC and USAVE share a common mission of helping independent community pharmacies compete and succeed. By bringing the organizations together, IPC can strengthen relationships with participating pharmacies, create greater alignment among independent pharmacy owners, and position the combined organization to better support members in the future.

Yes. IPC recognizes the value of the USAVE brand, relationships, history, and community. The goal is to build upon the strengths of USAVE while preserving the aspects of the organization that participating pharmacies value most.

No significant immediate operational changes are expected. IPC's primary focus is on a smooth transition and maintaining continuity for participating pharmacies while integration activities proceed.

The transition is being coordinated by IPC in partnership with Kate Helf and other members of the IPC team. IPC is committed to maintaining strong communication and support throughout the transition process.

Many USAVE pharmacies already have a relationship with IPC today. One of the goals of the acquisition is to bring the USAVE group and IPC into a closer and more direct relationship going forward.

By bringing the organizations together, IPC believes it can strengthen member engagement, improve alignment across its membership base, and better represent the collective interests of independent community pharmacies. The transaction also allows IPC to work more directly with pharmacies that historically participated through the USAVE organization while preserving the relationships and identity that members value.

The acquisition does not require any immediate action from participating pharmacies and does not result in any immediate changes to existing member relationships. As integration planning continues, IPC will evaluate opportunities to better align participation and benefits across its membership base over time.

The acquisition strengthens IPC's ability to represent and advocate for a larger group of independent pharmacies that share many common goals and purchasing relationships. IPC believes greater alignment among participating pharmacies can improve collaboration, strengthen relationships across the membership base, and enhance IPC's ability to negotiate and advocate on behalf of independent pharmacies with key business partners in the future.

Existing arrangements remain in place unless and until members are notified otherwise. IPC is actively managing the transition and will communicate directly with participating pharmacies regarding any future changes, opportunities, or actions that may be required.

One of IPC's goals is to evaluate ways to create greater alignment across its membership and purchasing programs. While no specific changes are being announced at this time, IPC believes the acquisition creates opportunities to strengthen member participation, increase collaboration, and support future growth initiatives for independent pharmacies.

Yes. IPC will be reaching out to USAVE members to collect banking and other critical information needed to help ensure rebates are paid effectively, timely, and without interruption. In the interim, IPC expects to work through the existing USAVE infrastructure for rebate payments until those updates are completed.

Now that IPC has assumed USAVE's responsibilities under the Humana contract beginning September 1, IPC will be reaching out to participating USAVE pharmacies regarding next steps. IPC will need to contract individually with each participating pharmacy and obtain required attestations to help ensure both IPC and participating pharmacies remain compliant under the contract. As part of the Humana program under IPC, participating USAVE pharmacies will also benefit from a new compliance partner through PAAS for FWA/HIPAA compliance and audit support. More information will be provided when those communications are sent.

IPC will continue providing direct communications as additional transition milestones are reached. Participating pharmacies will receive updates regarding contacts, programs, participation opportunities, and any actions that may be required.

Members are encouraged to reach out to their existing IPC or USAVE contact with any questions regarding the transition. Additional communications and resources will be made available as integration activities continue.